Monitoring & Evaluation
SHOFCO is dedicated to the robust monitoring and evaluation of our programs and the inclusion of the community in this process.
The community identifies the focus of SHOFCO’s services through annual random surveys assisted by GPS technology. Since 2010, SHOFCO has annually recorded responses from 1,200 households in Kibera regarding program utilization and a wide range of indicators including attitudes on gender and family roles, health care access, economic indicators, and education attainment. The research serves two primary purposes: it establishes a representative community “baseline” or random control-group against which to measure our program outcomes and it functions as a community needs-assessment, helping to inform program development. We conduct similar annual surveys of SHOFCO members.
Additionally, SHOFCO provides every beneficiary with a unique ID card, allowing us to document every program use through barcode scanning. Bolstered by robust data through this technology, we then develop services in partnership with community stakeholders. Each program has an annual work plan developed by our local program managers that provides a road map for achieving the established program outcomes and annual beneficiary goals.