Head of WASH Program

Head of WASH Program
June 28, 2024 administrateur
  • Full Time
  • Kibera

Website SHOFCO

SHOFCO Overview

SHOFCO is a grassroots organization that unlocks the potential of urban slum dwellers to lead hopeful and fulfilling lives. SHOFCO disrupts survival mode by providing critical services including health care, clean water, education, and economic empowerment; and links these efforts to a community-led advocacy platform. Over the next 5-10 years, SHOFCO aims to become a national platform for urban slum transformation across Kenya, demonstrating a scalable and replicable model that can be used around the world.

The primary responsibility of this role is to further our vison of: Building Promise from Poverty

The post holder commits to and is held accountable to the SHOFCO values:

  • Transparency
  • Integrity
  • Accountability
  • Respect
  • Grassroots
  • Innovation

Job Overview

The purpose of this role is to lead all activities related to the implementation of SHOFCO WASH/water programs from design to implementation. The role holder will be responsible for the identification, design, implementation, monitoring and reporting of all water supply and sanitation program activities and associated administrative tasks on the WASH program


Location – Kibera,

Probationary Period: – 3 Months

Reports  to Chief Programs Officer

Work Pattern/Hours –  Full time (8:00 am – 5:00 p.m)

Key Responsibilities / Duties/ Tasks


  1. Strategy and leadership
    1. Develop and implement an appropriate and effective WASH strategy, setting clear objectives and indicators, for WASH activities in consultation with the CPO, other WASH staff and the local communities.
    2. Manage the WASH program to meet the program objectives within budget, set time frame, quality, and standards
    3. Provide strong leadership of the WASH program, working to ensure both short / long-term positive program impacts and outcomes
    4. Support SHOFCO water enterprise towards sustainability


        • Up to date departmental strategy
        • Annual workplan and budget prepared on time
  1. WASH Program Management
    1. Coordinate the implementation of the WASH programs’s infrastructure related activities
    2. Develop and continually update Detailed Implementation Plans (DIPs) for the delivery of SHOFCO WASH infrastructure.
    3. Provide overall follow up and technical supervision of the engineering works related to the SHOFCO WASH program
    4. Inspect all WASH Infrastructure and provide certification reports
    5. Define the reference standards to be adopted in the planned WASH infrastructure
    6. Develop Bills of Quantities (BoQs), and tender documents, and launch tender bidding procedure for contractors
    7. Provide input into the integration of beneficiary participation and accountability in all aspects of the SHOFCO WASH program.
    8. Promote the integration of WASH activities across all of SHOFCO activities, keeping up to date on emerging technologies and innovations within the WASH sector.
    9. Promote child friendly WASH facilities and the mainstreaming of key issues including, but not limited to child protection, SGBV and gender.


          • Quality of developed WASH infrastructure
          • Percentage of program activities implemented on time and on budget
  1. Monitoring and reporting

Activities to include:

a. Continuously monitor and supervise WASH activities, overseeing the technical design, execution and evaluation of progress through outputs and impacts using both quantitative and qualitative data.

b. Conduct technical assessments and data analysis

c. Develop clear infrastructure monitoring tools (e.g. checklists).

d. Ensure that all WASH infrastructure data is well managed and provides an accurate representation of the reality on the ground.

e. Validate the accuracy of the data, and the quality of the WASH Infrastructure

f. Document success stories and impact of WASH on communities served by

g. Initiate and participate in research studies and evaluation of WASH program as need arises.

h. Submit regular reports related to the project’s WASH infrastructure to the CPO

i. Ensure accurate and timely reporting of activities according to donor and other applicable timeframes and formats.


          • Data collected and stored in user friendly database accessible to all intended users.
          • Regularly updated and analysed data sets available

4. Representation

Activities to include:

  1. Representing SHOFCO, including with donors, other NGO stakeholders, and government
  2. Building positive relationships with donors, stakeholders and government to ensure success of the WASH program


      • Positive donor/stakeholder relationships
      • Number of forums attended to keep abreast with emerging needs and trends within the WASH sector

5. Team management and development

Activities to include:

  1. Identify technical gaps on the SHOFCO WASH team and partners and facilitate capacity building.
  2. Use of decision-making processes to enable learning through empowerment
  3. Upholding all SHOFCO core values and leading by example
  4. Clear performance management plans developed and discussed with team
  5. Identification and delivery of appropriate training/personal development support
  6. Providing guidance, support and oversight to team members to ensure the program is implemented efficiently, effectively and providing good value for money.


      • Level of staff productivity
      • 360 feedback reflects delegation, feedback and coaching taking place
      • High morale among team members
      • Annual reviews conducted
      • Professional development conducted of team members
      • Staff challenges resolved successfully



Job Description (Knowledge, Experience and Attributes / Skills).

Attitude / Motivation:

  • Successful performance at SHOFCO is not simply defined in terms of ‘what’ people achieve, but equally is about ‘how’ people go about their jobs and the impact that they have on others. There are 10 key behaviours that SHOFCO encourages in all employees and they are defined below:
  • Examining Information: Processing information, asking probing questions and Finding solutions
  • Adapting practical approaches : Applying practical skills, Learning by doing and applying common sense
  • Articulating information: Giving presentations, explaining things and projecting social confidence
  • Making decisions: Deciding on action, assuming responsibility and standing by decisions.
  • Thinking positively: Being optimistic, recovering from setbacks and projecting cheerfulness
  • Team working: Working participatively, encouraging team contributions and involving others in decisions
  • Checking things: Finding errors, ensuring accuracy and finishing tasks
  • Managing tasks: Working methodically, planning activities and setting priorities
  • Taking action: Making things happen, using initiative and investing energy
  • Pursuing goals: Achieving outstanding results, acting with determination and persisting through difficulties


  • Bachelor Degree or Post Graduate Diploma in Water and Sanitary Engineering, Civil Engineering or equivalent.
  • Registration with the Engineering Registration Board


  • How to Apply

    We are an equal opportunity employer and value diversity in our organization, all interested applicants should send their applications together with a detailed Cover letter and CV to [email protected] with a clear subject line “Head of WASH Program”. Female candidates are highly encouraged to apply. Only shortlisted candidates will be contacted.   Applications should reach us no later than 8th July 2024. 

To apply for this job email your details to recruitment@shininghopeforcommunities.org